Written Communication Techniques


Written Communication Techniques





Helpful Sentences :



1-Helpful Starters :


-I certainly appreciate …

-Thank you for….

- It makes us feel gald too…

- It will always be our aim to

- You have the answer to a question that is puzzling us

- We’d like to do something to help you build bigger profits

- We want to make sure that everything moves along to 

your satisfaction

- We ought to know each other better , and I think this will

 be a step in the right direction

- About a month ago , we sent you…

- The book you requested is on its way to you

- Thank you for your letter march 5th , and the interested

 in learning about …

- How nice it is to know that you are interested in cooking with…

-As soon as I saw this week’s sales report, I wanted to say 

congratulation on the fine increase you made …

- Congratulations on the fine job you did …


2- Beginnings For Adjustment Letters :

-You did exactly the right thing when you…

-It was good of you to write and tell …

-Thank you for writing us as frankly as you did about…

-We appreciate your calling our attention to …

- We  are most sorry …

-I can’t tell you how much I regret

-I know just how you felt when you apened …

- You were entirely right about …

-I can’t tell you how badly I feel about your letter...

3- Closing For Adjustment Letters:

  
-It is a pleasure to be able to give you this service.

- Please let us know if you wish us to do anything further

-Don’t you agree this is a fair and equitable way to settle 

this matter?


4 – For Simplicity:


-Do not separate closely related parts of sentences

-Be precise

- Know your subject so well that you can discuss it 

naturally and confidently


5- Some friendly Phrases:

-We appreciate very much…

- We shall be glad too …

-With our compliments…

-You are certainly a good fellow…

- It is a pleasure …

 

Quote of the Day

“You'll never know everything about anything, especially something you love.”

- Julia Child

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