Conversations on the Phone

Conversations on the Phone

*Telephone conversations

*Who's calling, please?

*It's Mr/Mrs... here.

*Who shall I say is calling?

*Hang on for a moment.

*You 've reached .... company/department.

*How can I help you?

*It's Mr/Mrs... speaking.

*Can I speak to Mr/Mrs.....?

*Could I speak to ...., please?

*Who shall I say is calling?

*Mr/Mrs... speaking.

*Please hold and I'll put you through.

*Just a second. I'll see if s/he is in.


Quote of the Day

“You'll never know everything about anything, especially something you love.”

- Julia Child

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